Introducing Payment ConciergeYour intelligent
payment assistant
AI-powered assistant to monitor your payment stack, deliver real-time alerts and recommendations. Recover more revenue, route smarter, and never get caught off guard again.
Compatible with WhatsApp and Slack, or in the interface of your choice.
Always on
24/7 AI-powered monitoring with real-time alerts the moment something looks wrong.
Total visibility
One unified view across all your PSPs to eliminate blind spots in your stack.
Instant answers
Actionable recommendations you can act on immediately to recover revenue.
Issues don't announce themselves.
By the time you notice, revenue is gone.
Declining approval rates, underperforming PSPs, and the wrong payment methods for the wrong markets are hard to catch until it's too late. Most teams discover problems after the damage is done.
Insight to action
Payment Concierge doesn't just surface the problem. Its AI-driven engine tells you precisely what to do next to recover revenue.
From payment data to specific action, instantly.
AI-powered insights that tell you exactly what to do next to improve performance.
AI-Powered Routing Recommendations
Identify which PSP, payment method, or routing rule is affecting your approval rates and get an AI-driven recommendation to address it.
Rejection Analysis with Next Steps
Understand not just that payments are failing, but why – with issuer-level analysis, top rejection codes, and specific steps to address each failure reason.
PSP Performance Comparison
Compare your providers side-by-side across countries, card brands, and payment methods. Get a clear, data-driven view of where each PSP performs.
Proactive AI Alerts
When a provider underperforms, an approval rate drops, or a rejection spike appears, it flags the issue and surfaces a recommended course of action.
Payment Method Optimization
Analyze whether your payment method mix is aligned to each market and get recommendations on where to adjust, with built-in regional expertise.
Instant Reports, Wherever You Work
Request an Excel file, a PDF, or a PowerPoint presentation and get it directly in your conversation – ready to share with your team.
Payment
Concierge
Built for the markets where payments
are most complex
Payment behavior varies dramatically across regions. Payment Concierge has deep regional knowledge built in, so its recommendations account for how payments actually work in each market, not just on paper.
Issuer & Acquirer Behavior
Approval Rate Benchmarks
Payment Method Dynamics
Regulatory & Market Nuances
Optimization Levers
_Recommendations you can only get from someone who sees everything.
No individual PSP can tell you it's underperforming – because it can only see itself. Yuno's infrastructure platform sits above your entire payment stack.
That's what makes AI-generated recommendations actionable: they're built on the full picture, not just a fragment.
||| A complete, unbiased view across every provider
Payment Concierge
Multi-PSP view – Compare all your providers side-by-side, in one place.
Unified data – One source of truth across your full payment stack.
Provider-agnostic insights – Unbiased analysis across your entire stack.
No dashboards – just ask in plain language and get an answer instantly.
No special commands, just ask questions the way you'd ask a colleague – in English, Spanish, or Portuguese – and get an immediate, data-backed response. Payment Concierge works in the channel you already use, like Slack or WhatsApp.
Compatible with WhatsApp and Slack
Example prompts
Why did my approval rate drop in the UK this week?
Your UK approval rate dropped 3.2% this week, from 87.4% to 84.2%. The main driver is a spike in "Do Not Honor" rejections from Barclays (up 40%).
I recommend routing Barclays-issued Visa transactions through Adyen instead of Stripe — based on your data, Adyen has a 6.8% higher approval rate for this segment.
From guesswork to clear recommendations.
The old way
Know payments are failing, not why
Spend hours analyzing fragmented data
Discover issues days after the fact
Guess which PSP to use where
Wait for an analyst to weigh in
React after revenue is already lost
With Payment Concierge
Know exactly why and what to do
Get routing recommendations in seconds
Get alerted and advised in minutes
Data-driven routing decisions, per market
24/7 AI-powered recommendations on demand
Proactive fixes before damage compounds
Frequently asked questions.
Find quick answers about Payment Concierge.
What kind of recommendations does Payment Concierge make?
Can it tell me which PSP I should use for a specific country or card brand?
Which channels does Payment Concierge work in?
Is there a learning curve?
Does Payment Concierge share my data with other merchants?
How current is the data behind its recommendations?
Every declined transaction is revenue waiting to be recovered. Let's recover it.
Payment Concierge gives your team the AI-powered recommendations they need to increase approval rates, optimize routing, and stay ahead of payment issues – 24/7, in plain language, wherever you work.